01604 713743

Delivery & Returns

The Rose Gallery offer free UK delivery on all orders.

Delivery ChargesUKEurope including Eire & Channel IslandsNorth AmericaRest of the World
Mounted artwork & sculptures Free £14.95 £24.95 £35.95
         
Framed artwork Free n/a n/a n/a
         

 

The majority of UK orders placed on the website or over the phone are despatched using a next day courier service within seven days of receipt of order. If you would prefer to place your order by telephone please call us on 01604 713743 and we will be happy to help.

In the unlikely event that we are not able to fulfil your order within seven days we will contact you to confirm a lead time on receipt of your order.

Framed artwork may occasionally take slightly longer than seven days to despatch, where this is the case we will contact you to confirm an estimated delivery date and will confirm via email as soon as the artwork has been despatched.

We are happy to send mounted artwork overseas, the delivery table above shows the charge for sending mounted artwork and sculptures outside of the UK. Delivery times are generally slightly longer than the UK service. We will confirm in writing when you can expect to receive your order.

It is not generally possible to send framed stock overseas, however if you have a specific piece of artwork in mind we would be happy to discuss with you. Please contact us via email on info@therosegallery.co.uk to request a quotation for shipping framed artwork further afield.

We take every care to ensure that your artwork is securely packaged to prevent any damage during transit and to ensure that your art arrives in perfect condition. Please advise us as soon as possible if your goods are damaged during the delivery process by contacting us at 01604 713743.

Our artwork is generally delivered by courier and will require a signature on delivery. If delivery is attempted whilst you are out, the courier will leave a notice of the attempted delivery and details of how to arrange an alternate delivery date.

Returns

We hope that you will be pleased with your artwork. However occasionally we understand that you may wish to return the goods. We offer a full return service up to 14 days after receipt of goods. Please send returned artwork via a signed for & tracked service to:

The Rose Gallery (within Bell Northampton)

Kingsthorpe Road

Northampton

NN2 6LT


We strongly recommend that you take out adequate insurance cover to cover the cost of any returns. Provided the artwork is received in perfect condition we will refund the price paid within seven working days less any delivery costs paid when ordering from us.