What we collect
We may collect the following information:
- Title and name
- Delivery and billing addresses
- Contact information such as telephone number and email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To deliver orders placed - either by our own staff, or by a courier appointed by The Rose Gallery.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send emails, or phone you about new products, special offers or other information which we think you may find interesting using the contact information you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will review personal data held on a regular basis and will remove any data which is no longer needed.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
- you may opt out of receiving our newsletter at any time by clicking on the 'unsubscribe' link
We will not collect personal information about you without your explicit consent. We will retain collected information until you request to 'unsubscribe' or notify us by email or telephone that you no longer want us to hold your contact details.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Rose Gallery (within Bell), Kingsthorpe Road, Northampton NN2 6LT. 01604 713743. Open Mon- Sat 9am - 5pm.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
A cookie is a small data file which is placed on a device's hard drive when a website is accessed. Some cookies are essential to help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies and for this reason you consent to our cookies by continuing to use our website.
In addition to the necessary cookies, we use statistical and marketing cookies in order to personalise content and adverts, to provide social media features and to analyse our traffic to and through our site. NB These cookies DO NOT enable us to identify specific visitors personally.
We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
For a full and up to date list of the cookies in use on this site, please visit our Cookies Policy section.
For the reasons explained, it is not possible to opt out of our necessary cookies but you can opt out of our marketing and statistical cookies by selecting the button 'Use necessary cookies only'
For information on modifying your browser to control your cookies, please visit www.aboutcookies.org