The Honesty Box

Helping You Buy Art With Confidence

Maybe you’ve stumbled across a new release, falling in love with the colour and style, or researched for weeks to find the perfect art for your dining room. We know that, sometimes, the decision to buy artwork can be daunting.

At the Rose Gallery, we want you to be confident in your decision; which is why we offer at-home consultations, have a 14-day returns policy and are so proud of our 5 star Trustpilot reviews. But did you know, we will also match the price of the same piece on sale through other UK sellers?

Giving you reassurance in your art purchase, all you need to do is:

➔ Ensure the product is identical - including edition, size, colour, mount and framing, and the terms of sale are the same.

➔ Provide evidence of the lower price, online or in writing from the seller; confirming any additional costs such as VAT and shipping are also accounted for.

➔ Ask. Get in touch, through our contact form, email info@therosegallery.co.uk or call on 01604 713743.

All price promise transactions will be carried out at the discretion of The Rose Gallery.

Finding the perfect piece for your art collection is a wonderful feeling and we want the whole purchase to make you feel good

At the Rose Gallery, we have made buying your artwork straightforward by providing flexible options to suit you and your pocket.

➔ Credit and Debit Card Payments - for simple one-off payments online, in-person or over the phone.

➔ DivideBuy Interest Free Credit - offering you interest-free credit over 2-12 months on payments from £50-£6000 (see more here Flexible Payments and Interest Free Credit).

➔ Klarna for Payment in Instalments - allowing you to spread the cost of your artwork over 3 interest-free instalments with the first paid on purchase and the others taken automatically every 30 days (find out more here Klarna.com).

➔ PayPal for Your Ease and Protection - using your PayPal account keeps buying simple with your payment details managed by PayPal and your purchase protected too (see more about PayPal here PayPal.com).

➔ Shop Pay to Spread Your Purchase Further - with Shop Pay you have the flexibility of interest-free payments up to 12 months or paying with interest over 3-24 months (there’s more about Shop Pay here Shop.app/shop-pay).

Simply choose your artwork and select the right payment option for you at checkout.

Shipping

Shipping times vary according to the artwork that you are buying. Many of our mounted pieces & sculptures are available for despatch within 2-3 days from order, artwork is generally shipped via overnight courier arriving the next day in the UK. Overseas deliveries will take slightly longer.

Framed artwork can take up to three weeks to be delivered as some pieces are framed to order.

We will always try to accomodate urgent delivery requests or help with delivery on a specific day - please get in touch with the gallery team to talk through your requirements.

Higher value & Original artwork will be shipped by private courier, this is organised on an individual basis, please call for further information.

Further information on the pricing for overseas deliveries can be found here. UK deliveries over £150 are delivered without charge.

Unfortunately, sometimes you’ll find an artwork you love, get it home and discover it’s not right. Maybe the light at home doesn’t work for the piece, it’s too big or - for some other reason - it just feels wrong. If the artwork you’ve bought was from the Rose Gallery, you don’t need to worry.

Up to 14 days after receiving your piece, you can contact us for a full refund with no worries - you can find out more here Delivery and Returns

This is another reason you can be confident in your purchase from us.

If you’re still unsure, maybe our Home Consultation Service will help

We are pleased to be able to offer all customers purchasing with The Rose Gallery a complimentary 30 day insurance cover for their artwork. We work in partnership with Ulitmart, specialist fine art insurance brokers, to provide cover on your new artwork. Ultimart provide an 'all risks' policy that covers all aspects of fine art from damage in transit to value appreciation. Customers can sign up for free 30 day cover via www.ultimartinsurance.co.uk following the grey link to 'Activate your Free 30 day over here'. Please contact the gallery team for further help & information.